NG Phaselis Bay5

NG Phaselis Bay is an outstanding example of modern premium hospitality in Turkey, where the natural splendour of Kemer blends seamlessly with cutting-edge infrastructure. Guests return time and again thanks to the stunning sense of seclusion, nestled amid pine forests and majestic mountains. The resort’s greatest pride is its incredibly responsive staff and round-the-clock personal assistant support, ready to fulfil any whim. Exceptional dining standards and meticulous childcare make this hotel an ideal choice for an unforgettable and serene getaway.

Key Observations

Exceptional assistant service: Personal assistants available via WhatsApp 24/7 (guests especially praise Nezir, Kabir, Tuna, and Darina) instantly arrange transfers, book restaurant tables, and assist with all practical requests.

Gastronomic triumph: The menu variety surpasses most hotels of this class — guests particularly rave about the 24-hour Nautilus restaurant, the Beer & Burger spot with asado meat, and the exquisite Enjoy Patisserie.

Haven for kids and teens: The Beluga Kids Club offers developmental programmes under strict professional supervision, while the teen Game Center with computers and consoles allows parents to relax peacefully in the 16+ zones.

Trajectory: A steadily evolving resort with consistently high service standards. Reviews from 2026 show that entertainment programmes and gastronomy have reached even higher levels compared to the hotel’s early years, and the rate of return visits continues to climb.

Main Pros

• 24/7 support from a team of personal assistants on WhatsApp, responding instantly to any request.
• Breathtaking natural location with pristine emerald sea, ancient pine trees, and mesmerising mountain views.
• Vast culinary variety, including an abundance of seafood, premium meats, and quality imported drinks at the bars.
• Thoughtful zoning of the grounds with designated 16+ spaces for adults seeking relaxation free from children’s noise.
• Excellent level of entertainment and activities: from modern sports classes (reformer Pilates, Zumba) to world-class evening shows.

Main Cons

• Most of the sea entrance is medium to large pebbles, so guests are strongly advised to bring water shoes (aqua shoes).
• In peak season, there’s an unspoken battle for sun loungers by the pools, with the best spots claimed by towels from early morning.
• Standard Deluxe rooms may feel a bit cramped for a hotel in this price category.
• High cost of à la carte restaurants and limited free dinner menu options.

Overall Grade: A

Hotel Overview

Basic Information:

• Name — NG Phaselis Bay
• Address — Göynük, Cumhuriyet Mah. Sakip Sabanci Cad, Göynük, 160. Sk. No: 31, Kemer, Antalya, Turkey
• Contact — +90 444 36 64
• Year opened — 2021
• Number of rooms — around 480
• Positioning and category — luxurious 5-star family and lifestyle resort, premium class, Ultra All Inclusive concept.

Description: The hotel’s concept is built on the ‘See, Feel, Love’ philosophy, inviting guests to dissolve into refined comfort and untouched nature. Ultra-modern architecture, eco-friendly materials, and panoramic glazing harmonise with the unspoilt pine forest. The dining concept includes a premium buffet, several à la carte restaurants, the Enjoy Patisserie, 24-hour à la carte service, as well as access to a lavish spa area and a state-of-the-art fitness centre.

Target Audience: The hotel is ideal for discerning travellers, families with children of any age (from infants to teens), and couples who appreciate first-class personalised service, tranquillity, and gastronomic variety.

Location & Transport

Location: The hotel is situated in a quiet bay on the outskirts of the resort village of Göynük, near Kemer. The gated grounds are shielded from outside noise and passersby. On one side, the hotel is washed by the turquoise waters of the Mediterranean; on the other, it is surrounded by dense forests and rocky slopes of the Taurus Mountains.

Key Points of Interest: The distance to Kemer’s centre is about 7 km, to Antalya’s historic centre approximately 35 km, and the journey to Antalya International Airport takes about 45–50 minutes.

Transport: The most convenient way to get around is the hotel’s private transfer or a taxi, which can be ordered through a personal assistant. Public transport runs along the main road, some distance from the hotel.

Walkability: All entertainment and shopping infrastructure is located directly on the resort premises, as there are practically no pedestrian zones outside the grounds.

Grade: A

Rooms & Cleanliness

Elegant and contemporary rooms are decorated in pastel shades with premium materials. Guests unanimously praise the impeccable daily housekeeping, timely replenishment of the minibar with imported drinks, and excellent soundproofing in the rooms. Soft premium bathrobes, a pillow menu, and high-quality toiletries are provided. On the downside, standard Deluxe rooms are slightly smaller than expected for a hotel of this calibre, and some sea-view rooms actually look out mostly onto the forest with just a sliver of water visible.

Grade: A-

Service

The level of hospitality at NG Phaselis Bay is flawless. After check-in, guests communicate with a team of assistants via WhatsApp, where any request is resolved instantly — from ordering a stroller to organising a birthday celebration with complimentary decorations and a room upgrade. Reviewers regularly thank assistants Tuna, Nezir, Kabir, Darina, and Victoria for genuine care and attentiveness. Waitstaff at the pool bars and restaurants are lightning-fast and always friendly.

Grade: A+

Dining

The hotel’s culinary map delights even discerning gourmets. In the main restaurant Cuisine, the buffet is served according to a hygienic concept (dishes are plated by chefs behind glass, which sometimes creates short queues). The menu abounds with fresh seafood, premium cheeses, and salmon. The Beer & Burger spot has become legendary among guests, offering steaks and exquisitely tender asado meat. The 24-hour Nautilus restaurant provides superb dishes around the clock. Guests also highlight the impeccable Enjoy Patisserie with its signature macarons and Belgian chocolate.

Grade: A+

Facilities & Amenities

The infrastructure is meticulously thought out. The luxurious Aliva Spa complex offers a free relaxation area, hammam, saunas, and top-tier therapeutic massages. For active leisure, there are tennis courts, a modern gym with a reformer Pilates machine, and a fun water park with tall slides. The beach area is divided into comfortable sectors: a sandy shore with a gentle slope for families, and a scenic wild rocky beach by the cliffs ideal for snorkelling and quiet contemplation.

Grade: A

Important Notes

• The coastline is rocky in places — for entering the water in unimproved parts of the beach, children and elderly guests need water shoes.
• High-category imported wines and dinners in some themed à la carte restaurants are available for a considerable extra charge.
• In the height of summer, the hotel is fully booked with families with children, so those seeking peace are advised to reserve spots on the 16+ beach or at the adults-only pool.

Practical Tips for Guests

• For a secluded, crowd-free break, head to the wild rocky beach near the cliffs — excellent snorkelling and very few people.
• Be sure to visit the Beer & Burger restaurant for lunch and try their signature asado meat dish.
• If travelling with children, definitely use the Beluga Kids Club — the entertainers here remember children’s names and run engaging cooking and creative workshops.
• Plan à la carte dinners in advance via your WhatsApp assistant, as the popular seafood restaurant Scallops gets booked up very quickly.
• Fitness enthusiasts will appreciate the professional reformer Pilates machine in the gym and daily Zumba classes with trainer Alisa.
• If you’re celebrating a birthday or special occasion, inform your assistant: the hotel offers nice complimentary touches like room decoration and a celebratory dinner.
• Be sure to pack a pair of aqua shoes — they’ll make bathing on the rocky coastal sections much easier.
• Attend the evening programmes — the imported shows, Todes ballet performances, and Noema parties are organised to the highest standard.

Final Verdict

NG Phaselis Bay is a benchmark luxury family and lifestyle resort, offering a rare combination of flawless personalised service, breathtaking unspoilt nature, and outstanding gastronomy.

Overall Grade: A

Breakdown: Location: A | Rooms: A- | Service: A+ | Dining: A+ | Facilities: A | Value for Money: B+

Best for: Families with children of any age, discerning gourmets, those who value personalised attention and assistant service, and lovers of picturesque natural landscapes.

Not for: Budget-conscious travellers, those who prefer exclusively sandy beaches without pebbles, and fans of active walks outside the hotel grounds.